Indulge your wanderlust through expert travel planning. Our passion for creating journeys filled with rich stories and indelible memories will transform the way you travel.
A Tremendous Help – Linda
Ken has been my travel agent since 2013. Over the years, he has provided excellent service and has saved me money with his associations in the travel industry. Whenever there is an issue, he is able to easily take care of it. His knowledge of international travel and the cruise market have been a tremendous…
Extraordinary Complex Itineraries Made Easy
My husband and I could not be more grateful to Denise for her expertise in all things travel. Denise has been our “go to” travel advisor for the last three decades! Denise puts together itineraries that, for us, would be impossible, and does so with absolute precision to ensure that we can relax and truly…
Our Travels are in Good Hands
Tami ensured our recent trip to England was set up exactly as we wanted. She made great suggestions while we were in the planning stage and was able to ensure that the changes we requested were incorporated into the itinerary. When another trip we had planned was cancelled due to the conflict in Ukraine, she…
Looking Forward to Another Trip with You – D&T
We wanted to thank you for the wonderful services you arranged for us! We had a great time and the drivers and guides that were selected for us were incredible. Very much looking forward to planning another trip with you!
Bermudian Memories – Peter
Thank you for all your help arranging our trip to Bermuda. We could not have done it without YOU! What a special spot. We had a fantastic time and will always have great memories of our time there. We will be back!
Invaluable Expertise & Knowledge – Susan
Having rarely used a travel agent, I was surprised how beneficial it was to have an agent like Felicia. From the very first notion of a destination to setting the dates, booking the trip and embarking on my adventure, Felicia was immensely knowledgeable and helpful. The best part was receiving detailed itineraries with photos prior…
Always an Expert – Gordon
Ken is an expert in all aspects of the luxury travel market. He always responds promptly and efficiently to our requests. We thoroughly enjoy working with him.
Douro & Rhine Trip of a Lifetime
Throughout the pandemic, Kim has been "on it" every step of the way, rescheduling, cancelling or substituting something else for us as the travel landscape continued to evolve. Through it all, Kim kept track of schedule changes, credits for cancelled trips, and upcoming opportunities. With luck, we will be departing at the beginning of May…
Mike & Carol – Life-Changing Adventures
Since 2003, we have had many life-changing travel adventures thanks to Ellen. From the tobacco fields of Cuba to the majestic wonder of Antarctica, we have enjoyed safe travels because of her professional demeanor and vast knowledge of the world. Over the years, Ellen has become our dear & fun-loving friend. She has always been…
Crystal & Jameson's Long Awaited Peruvian Adventure
I can’t say enough about what a fantastic trip to Peru my husband and I experienced thanks to Susan Reder, who arranged our hike through the Andes and visit to Machu Picchu. Susan monitored all COVID-related changes, and communicated our options clearly, expertly, and with a friendly optimism. We never stressed or worried, even when…
The Rye Family – Informative, Professional & Personal
Jean was informative and professional while maintaining a person touch throughout both the planning process and during our travels. From invaluable personal touches to booking a transit hotel for a long layover, Jean was always there to listen, watch, and take care of us.
Look No Further. Give Denise a Call!
Denise has been our travel advisor for both business and personal itineraries since 1999. Her extensive travel and FROSCH’s vast offerings provide a foundation for local knowledge and contacts that provide a seamless experience no matter your destination. Additionally, she is always available to help when things go awry such as cancelled flights, last minute…
Rebooking Asia (Take 4!)
The last two years have shown Kimberly's ability to react to any crisis with style, grace, knowledge, and good humor. Kim has booked and re-booked a cruise for me four times! A Princess cruise from Sydney to Tokyo; a Regent cruise from Tokyo to Singapore; a Silversea cruise from Singapore to Tokyo; and finally (I…
Luxury Through & Through – Susan
For many years, Polly Trapp has been our go-to consultant for our travels all over the world. She has arranged parties in foreign countries, selected amazing yachts and private aircraft, and sent us on great safaris. She knows what her clients expect and she delivers.
30 Years of Fabulous Surprises – JoBeth
For almost thirty years, Gina has given us fabulous suggestions on destinations we have enjoyed. She always gets us the best accommodations, waves her magic wand at any sort of flight issue, and continues to surprise us with unexpected gifts that always bring a smile. When you work with Gina, it’s obvious that she loves…
The Recipe for Delicious Travel – Barry
We have had numerous traveling experiences designed by Susan Reder. Design is the key for us. Anyone can book a trip, but it’s the “sauce in the pasta” that counts. Susan’s attention to detail leaves us with complete confidence at every turn. We all know that things can happen beyond our control while traveling but…
The Trip of a Lifetime – John
Christina is the best, most attentive, and excited travel agent I’ve ever worked with. When I was planning a trip to French Polynesia, I was overwhelmed and turned to Christina. She made all the arrangements and even arranged upgrades, including an over-water bungalow on Bora Bora. It was amazing! Christina had worked with all the…
A+ for DC – Jim & Cary
We had an absolutely wonderful time in DC! Everything was great, but I want to especially mention our cycling guide, who was just fantastic. That tour was so much fun. We kicked off the day in Georgetown at The Graham rooftop bar. Such a wonderful suggestion of yours. The tour of Mount Vernon was great.…
Southern Africa Dream Come True
It had always been a dream of mine to visit South Africa and experience the beautiful landscape and the adventures of a big game safari. The itinerary that Patti put together for my husband and I checked every box. The first half of our trip we got to explore Cape Town and all it has…
You Cannot Do Better Than Ken Heit – Nancy
There are hundreds upon hundreds of travel agents, consultants, and experienced travel professionals, but none can come close to the standards set by Ken Heit and his team. Ken has been our exclusive travel advisor for several years and if you want to know why it's important to use a professional vs doing things yourself,…
Enjoyable Vacation Experiences - Gretchen
Felicia always comes through with great vacation experiences! Whether we travel together with our families or take trips on our own, it is always an enjoyable vacation! I will never use another agent!!
Soheil- Complete Luxury!
Hello Paula, We’re on the way back to Chile, crossing the Drake Passage. The cruise is absolutely the best. Complete luxury, great service and food, an unbelievable itinerary with significant effect from the fabulous icebreaking ship, and the weather being favorable! We were able to do and see things that are quite unusual. Significantly more…
Hawaiian Upgrades & Surprises
The Royal Hawaiian in Honolulu was wonderful. Thanks to Kim’s connections we enjoyed a host of special amenities, and some surprises were waiting for us upon arrival! The best was being upgraded to a corner room that had a superior view of Waikiki Beach and Diamond Head. We also had complimentary nightly cocktails (Mai Tais!)…
Professional, Helpful, Attentive
We have known Tami for over 30 years. She has helped with our travel plans for our 25th, 30th, 40th & 50th anniversaries, which involved from 4 to 10 people from 3 different states. She has always been professional, helpful, and attentive, doing whatever was needed to insure the best experience. We consider her like…
Planning the Perfect Proposal – Alex
Liz Manning recently helped me plan a special trip to France as I was planning a marriage proposal. I had booked a room at the Shangri La in Paris, but she rebooked our Eiffel Tower view room and was able to get a 3rd night free, saving over me 1400 euros. She also helped arranged…
Jordan Gems
Patti organized a fabulous tour of Jordon for us. We saw all the major attractions, including Petra, Wadi Rum, the Dead Sea and many Biblical sites. We had first rate guides, and all the logistics were carefully planned out. One of the most special experiences of our trip was when our guide led us in…
Wonderful, Perfect, Amazing, Joyous – Nancy
The most wonderful part of our trip was how every one of our family of 10 loved it so entirely. To see our wide-ranging family take so much pleasure in Grand Velas (and each other!) exceeded any and all expectations I had! Everything was more than perfect. My daughters-in-law went horseback riding in the mountains,…
I Can’t Do My Job Without Her! – Denise
Gina always goes above and beyond the call of duty – responses are beyond timely and she always keeps me apprised of any schedule changes in advance. Her in-depth knowledge and access is unmatched and her professionalism and ethics are second to none. FROSCH has and always will be my travel service of choice. I’ve…
Stunning Itineraries; Amazing Benefits – Tim & Diane
We wanted to take a few moments to bring into focus just why we value Polly’s exceptional service and profound care of our travel needs. In addition to the stunning itineraries she creates, and the amazing array of benefits each adventure offers, we are always so comfortable because of her never ending ability to solve…
Lance – “10 out of 10” Hawaiian Adventure
I wanted to let you know that my time in Hawaii was “10/10” amazing! This having been my first time visiting Hawaii; I realize how overwhelming this trip would have been to organize on my own. Instead, thanks to you, the whole trip has gone so smoothly and all of the accommodations have been absolutely…
Wonderful New England! – R&D
We had a wonderful time in New England! The Avis Preferred membership you were able to get us was such a time-saver. It only took 20 minutes to get our car! The hotel accommodations and the amount of time at each location was perfect. Birthday wishes from the hotel staff were really special and Rob…
35 Years with Polly! – Tricia
I have worked with Polly for over 35 years. Whether day, night or holiday, Polly is there to assist with all my business and personal travel. Her impeccable knowledge of all places is unsurpassed, her meticulous attention to detail in anticipating every need flawlessly is a gift. The personal interest she took in getting to…
Surpasses All Expectations – Gary & Pat
Marge continues to amaze us with her expertise and background. She is very friendly, down-to-earth, caring, honest, and professional – not to mention an expert in our destination, Italy. Our ten day trip included stays in Lake Como with several boat rides to various villages (Bellagio, Varenna, Tremezzi), as well as the Villa del Balbianello…
Exceeded Our Expectations
Tami did a wonderful job putting together our trip to Cabo San Lucas. Her recommendations were spot on, and we thoroughly enjoyed the Viceroy Resort. The infinity pools, the spa, and restaurants were exactly what we were looking for. We spent lots of time in the open air room enjoying the exceptional view of the…
Tami is Our Go-To
We have traveled much during the past 20 years and have used multiple resources. Recently, we were introduced to Tami Rona who has handled our last few travel packages, and we are pleased to say how happy we are with her service. She is responsive and a great communicator; she asks questions we had not…
Just Plain Thankful – A&J
Jean, we truly cannot express how thankful we are for your hard work, thoughtfulness, and diligence. You went above and beyond and we can’t wait to work with you again. Thank you so, so much!
Max & Nicole – Above & Beyond, A Pleasure!
We wholeheartedly recommend Jean Campbell to help plan your travels. Jean was a pleasure to work with when we planned our trip to Africa. She was responsive, well-informed and went above and beyond to ensure our trip was organized, safe and above all, fun! We plan to hire Jean again as soon as we can.
We use Felicia. No matter what. – Clarence & Carrie
We have trusted Felicia to take care of our travel needs for five years. We can book through internet sites, but they will not be aware of travel issues or restrictions. Felicia takes all the stress and worry out of traveling, giving you the perfect vacation. She is in tune with her clients and so…
Wendall – Exceeding Expectations in Amazing Africa
My wife and I had the pleasure of visiting Africa utilizing Felicia’s services. We found her firsthand knowledge and experience incredibly helpful and insightful. We hiked Kilimanjaro, followed that up with several days on safari, and finished with a few days in Zanzibar on the beach. Everything was amazing, including our transfers, accommodations and guides.…
Toby & Stan – Highly Recommended!
Ellen has been our travel agent and friend for over 25 years. She knows exactly what we enjoy and her extensive travel experience makes her an amazing resource. Most important to us is her honesty. She always has our best interest at heart. We highly recommend her!
Exceptional Antarctica
Leslie was amazing in helping with my recent trip to Antarctica, South Georgia, and the Falkland Islands. She expertly answered all the many questions one has regarding a trip as remote and exotic as this. Leslie went above and beyond in making sure all the health and safety protocols were met, including taking it upon…
Beautiful Organization & Outstanding Support – The James Family
We want to thank you for doing an outstanding job helping us get sorted thru our travel issues to Japan. We cannot thank you enough! The whole trip was beautifully organized and your attention and diligence in the face of the challenges of the typhoon were most appreciated. Our trip home went without a hitch…
Alaska Cruising with Lindblad
Kim was fantastic in working with us on re-booking an Alaska cruise, flights, and hotel for 10 people. She did an amazing job in dealing with the cruise line in managing the details and coordinating the trip after it was re-scheduled due to the COVID pandemic. The trip turned out great! The weather, scenery, and…
Jane- Ellen’s experience makes every trip unique
I have never worked with such a professional, smart, funny, and efficient travel expert before I met Ellen. Her vast knowledge amazes me. Africa, Turkey, Iceland, South America, Greece, Europe, cruises, airlines - Ellen’s experience makes every trip unique. Ellen will always be my first choice for travel advice!
Planning the Perfect Proposal - Alex
Liz Manning recently helped me plan a very special trip to France- a trip that included a marriage proposal! I had booked a room at the Shangri La in Paris, but Liz rebooked it and was able to get us a 3rd night free, saving over me 1400€. She also arranged the romantic sunset dinner…
Constant Contact and Care – Ray & Melanie
Marge has been my friend and travel agent for close to 40 years. She is always there to help me and my family in any way she can, both personally and with our travel plans. I once called her in the middle of the night from Barcelona asking her to get me and my husband…
If you haven’t worked with Denise, you are missing out!
Working with Denise Schaefer for our travels has been nothing short of spectacular! She first came into our travel lives coordinating our wedding itinerary to Taormina, Italy back in 2006. We encountered a travel delay which would cause us to possibly miss our big day! Denise effortlessly handled the situation, calming a very nervous couple…
Epitome of a Travel Expert
I am only home for a few hours now, and I can tell you I am still flying high! What a phenomenal trip and overall “EXPERIENCE“ our trip was. You certainly are the epitome of a travel expert! You absolutely crafted an itinerary that created memories of a lifetime. You listened to everything we said…
Sarah's Birthday Weekend in the Hamptons
I just wanted to say how much I appreciated the level of detail you spent on making my birthday weekend a meaningful one. I had a wonderful time, and know it was in large part because of your collective efforts.
Always Unique & Well Planned
Leslie is an absolute pleasure to work with. She continually goes above and beyond our expectations when planning our trips. She is a master at ensuring our travel experiences are unique and well-planned!